Privacy Policy

Privacy Policy for Encino Terrace Senior Living

Effective Date: 12/1/2024
Encino Terrace Senior Living (“we,” “our,” “us”) is committed to protecting the privacy of residents, families, and visitors. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
  1. Personal Information: Name, address, phone number, email, date of birth, emergency contacts, and health-related details required for care.
  2. Financial Information: Billing details, insurance information, and payment history.
  3. Usage Data: Information about your interactions with our website or digital tools (e.g., IP addresses, cookies).
2. How We Use Your Information
We use personal information for:
  1. Providing and managing senior living services.
  2. Billing and administrative purposes.
  3. Emergency and health care-related needs.
  4. Marketing communications (only with your consent).
  5. Complying with legal obligations.
3. Sharing Your Information
We only share personal information:
  1. With authorized healthcare providers.
  2. With payment processors or insurers.
  3. To comply with legal and regulatory requirements.
  4. With your consent or at your request.
4. Data Security
We employ industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or storage system is entirely secure.
5. Your Rights
You have the right to:
  1. Access your personal information.
  2. Request corrections to your data.
  3. Withdraw consent for specific uses of your data.
  4. File a complaint if you feel your privacy rights have been violated.
6. Contact Us
For questions or concerns about our privacy practices:
Encino Terrace Senior Living
WhatsApp Chat